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Orders over 180 € delivered to The U.S and the European Union , will enjoy free shipping between 16/11/2018 and 16/12/2018.
For deliveries to the rest of the world free shipping will be given to orders over 200 €
between 16/11/2018 and 16/12/2018.
Our new subscribers will receive a coupon code to enjoy 20% off .
This offer will be valid from 16/11/2018 until 15/12/2018.
CLICK HERE TO SUBSCRIBE
We offer you an extended holiday season return policy to make gift purchasing even easier.
Orders placed from Monday 19/11/2018 can be returned until Monday 7/01/2019.
To return or exchange items, you must request a return authorization by contacting us on
Once we receive your request we will issue and send you a pre-paid shipping label to send any items back to us.
Items must be returned to us in perfect condition: make sure all products are exactly as you received them.
Please make sure to return the items into a solid carton box or in a bubble envelope to not damage the original packaging as this is considered part of the product.
We offer you free shipping for all orders above 300 €.
We ship our products around the world using companies as DHl, FEDEX,UPS or TNT..All the orders are processed from Paris, France from monday to friday,. For the orders placed from friday to sunday or during holidays, they will be processed the next working day.
EUROPE ZONE 1 15€
UNITED STATES 30€
REST OF THE WORLD 40€
Please note that all items sent to countries outside the European Union may incur in custom duties that must be paid at the moment of delivery.
All orders are processed within 1 working day, however during periods as sales or Christmas that delay might be increased.
Please note that the following information is orientative, we cannot be accountable for delays caused by meterological conditions,holidays, customs inspections or others.
EUROPEAN UNION 1-2 Working Days
REST OF THE WORLD 3-4 Working Days
The moment your order ships, you will receive an e-mail from us indicating the courier company and the tracking number as well as the whereabouts of your order.Look out these to stay in the know.
In the unfortunate case that a piece shows faults or is damaged during transportation, please contact us as soon as possible within the 7 days following to the reception of your order, by writing an e-mail to firstname.lastname@example.org
If possible in your e-mail include a photo of the piece showing the faults or damages.We will gladly collect the faulty or damaged piece and issue a refund or exchange it.
a 14 days return policy.
or exchange items, you must request a return authorization by contacting us on
receive your request we will issue and send you a pre-paid shipping label to
send any items back to us.
be returned to us in perfect condition: make sure all products are exactly as
you received them.
sure to return the items into a solid carton box or in a bubble envelope to not
damage the original packaging as this is considered part of the product.
covers all return fees so long as the return policy is respected.
So long as
the returned products are returned in their original condition without any wear
or damage, we will refund the price of the returned product(s), minus the
will be credited to your original form of payment.
allow 10-15 days from reception of the return
to receive a refund.
online boutique does not offer exchanges. Consequently, all returns are
refunded, refunds are made onto the same card that was used for the original
If you wish
to change the size or the model, we invite you place a new order.
The following cards can be used
pieces are made of gold plated or silver plated brass
and gold plating fades over time, this is a normal phenomenon resulting from
wear and tear.The speed of this natural process depends on the way the jewelry
is taken care of. We do not recommend you to wear jewelry when;
recommend you to avoid direct contact with perfume and make-up.
might contain; plexyglass,swarowsky crystals,transparent resin, pearls and some
other fragile materials.Handle them with care .
undesirable event that any of our pieces got damaged for reasons beyond our
control,please contact us in order to send the piece to our Safsafu hospital,
we will do our best to make your Safsafu smile again.
procedure we will send you a medical care budget including the shipping
expenses and the cost of any replacement pieces for your approuval.
email@example.com for any enquiries.
All the prices displayed are indicated in euros and they include taxes.
All the payments and refunds will be processed in euros, if you carry a different currency your bank will apply the exchxange rate of the day the payment was processed.
We are happy to assist you , please write us and our team will answer shortly